SIGNING UP

Signing up at our website will not only make your shopping experience faster andwithless hassle,you will also be able to getour latest updates that you would not want to miss. By signing up you are going to need to prov ide detailed informati on regarding your name, email , shipping address, mobile phone number and more. Be sure to giv e usyour mos tcurrent andaccurate information to us. Don’ t worry, we will keep your info private!
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REGISTER BENEFIT

Sign yourself up and you will beable to enjoy the benefits! Such as: saving your address so you canmake your Check Out process faster at every transaction. You can also manage your account, change your address, review your current order and see the airwaybill tracking number. Of course, your information will be kept privately. To create your account, just click on the ‘ Sign In ‘ button right away!

FORGOTTEN PASSWORD

I f you have forgotten your password, please follow the ” Forgot my password?” instructions on the SIGN IN page.

ORDER

You can order any of our products  as  long as  they are still available. Products in  high demand may  be  soldout  real quickly, so  please note  that adding i tems to  your shopping bag, does  not  mean  the items are reserved for you – you will have to check out properly to make sure you purchase the product.

Once you have checked out, you may not add more items to your shopping bag. We cannot modify/ add products for you; you will have to make a new order again if you do not want to pay double shipping fees.

Reservations for any of our products are not permitted.

PRICING POLICY

Prices shown on our webstore are in Indonesian Rupiahs (IDR). Prices may change without any notifications.

Customers purchasing from other countries may pay via Bank Transfer in Indonesian Rupiahs .

However, we suggest customers from overseas to pay in US$ via Pay Pal if possible. We have our own currencies for US$ and customers have no  rights to change the currency exchange. Any custom  and tax costs will be invoiced to you directly from the shipping company. We recommend you contact your local customs for more details.

ORDER PROCESSING

We reserve the right to not process your order if we are unable to validate your payment due to reasons such as different account holder’s name or incomplete payment. We also reserve the  right not to process your order if product is out of stock and somehow the system fails/ errors. We will refund your payment completely.

PAYMENT & CONFIRMATION

Payment can be made via Bank Transfer with two options: Bank Central Asia (BCA), and Bank Mandiri . You will have to confirm your payment at our webst ore to validate your purchase.

Payment should be made strictl y in 48 hours (2 days ) after checking  out. We  will automatically  send aninvoice with the details of your order via email.

If you can’t transfer and confirm within that time, your orders will automatically expire. You may order again, but we cannot guarantee the availability of our products .

Confirmation (only for Bank Transfer) should be made strictly after you have paid your order. You can make the confirmation easily by clicking on the ‘ CONFIRM PAYMENT’ link. Be sure to keep your order ID so you can confirm your order.

You do not need to confirm your payment i f you pay with Credit Card.

BANK ACCOUNT INFORMATION

BCA : 4491 – 3100 – 01 – Christian Hartana

Mandiri : 131 – 00198 – 200 – 02 – Christian Hartana

 

REFUNDS

Items should be returned new, unused, unwashed and with all garment tags still attached. Returns that are damaged, soiled or al tered are not accepted and will be sent back to the customer.

IMPORTANT NOTICE

Refunds will include shipping costs. For international customers, please contact  your local  customs for more details on tax and custom refund.